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Technical support

Evaluation, comparison with the customer, Solution to the problem

Which customer wouldn’t like to have a tool supplier capable of following him in all processing phases and guaranteeing 360° support from technicians with experience in the mechanical processing sector?

In which situations can the technical support service help you?

Before starting a process

  • Analysis of the three-dimensional model.
  • Assistance on setting up work zones with cam software.
  • Identification of the range of Ultra-Performance tools needed depending on the type of mathematics submitted to us.
  • Support for setting the tool parameters based on the characteristics of the processing: type of machine available, material to be machined and strategies used.
  • Possible design of special tools or modification of Ultra-Performance tools already in the catalogue.

Work already in progress

  • Analysis of the three-dimensional model.
  • Analysis of the three-dimensional model. Analysis of CAM programs and review of set tool parameters, also through the use of the parameter software created by 3D Studio Engineering for its products.
  • Possible design of special tools or modification of Ultra-Performance tools already in the catalogue.
  • Possibility of carrying out machining tests in the “Performance Area” department present in 3D Studio Engineering, reproducing the customer’s working conditions.

Optimization of processes

  • Reduction of working times
  • Reduction in the number of tools used
  • Improvement of the degree of surface finish
  • Consequent containment of production costs

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